Category: Telephone Surveys
-
Lying about satisfaction?
Back in September I described a WSJ piece that reported on a set of findings from Harris Interactive suggesting that social desirability operates more widely than perhaps I had thought. Nonetheless, I was not convinced that it was an especially significant concern for customer satisfaction surveys. Turns out, I might be wrong about that We…
-
The votes are in!
In a previous post I reported on a comparison done by the folks at FiveThirtyEight.com showing the projected margin of victory for Obama just prior to the election by whether the polling included cell phones. The table below compares the final poll averages with the actual outcome. (“RCP Average refers to the average of all…
-
Cell phones and election polls
In earlier post I referenced a Pew survey that suggested the impact of excluding cell phones from telephone samples has a negligible effect on estimates, at least for now. But I've just seen an interesting post on FiveThirtyEight.com that would seem to call that into question. They have arrayed the Obama margin of all of…
-
The wireless only story still on hold?
Colleen Carlin pointed me toward an interesting post on the Pew Web site. It compares results from landlline and cell phone samples from three polls on the presidential election. The polls were conducted in late June, late July/early August, and mid-September. The key findings: In all but the first poll in late June, the landline…
-
“May the Weights Be With You”
The title of this post is courtesy of Alex Gage , one of our former partners and now a successful political consultant. I was reminded of it when I saw a piece by Howard Finemen on the Newsweek site in which he takes a shot at parsing the current polls of the presidential race. OK,…
-
Pain Perdu is Not for Everyone
A report from AAPOR filed by Dan Zahs. No weather reports here as I was on cultural duty. In New Orleans, due to their French heritage, French toast is known as pain perdu–"those French, they have a different word for everything "(S. Martin, 1977). The cell phone only (CPO) and the cell phone mostly estimates,…
-
More Ado About Cell Phones
A report form AAPOR filed by Collen Carlin. Another cloudy, rainy day here at AAPOR in New Orleans and another day of cell phone discussions to attend. Yesterday we heard further evidence that the cell phone only population is growing and today there was information on the changes to this population and ways to…
-
Waiting for the Number
A report from AAPOR filed by Colleen Carlin: At 10 am this morning in the cloudy city of New Orleans a packed crowd of survey enthusiasts gathered in a small room, all waiting to hear ‘the number’. ‘The number’ refers to the estimate put out twice a year by Stephen Blumburg and associates from the…
-
The Latest (Almost) on Cell-Only Households
Today I was visited by Tim Veitengruber who had questions from a client about the likely impact of cell-only households on their satisfaction survey measurement. Unfortunately, Tim’s timing is a little off. He needs to talk to his client on Friday. The AAPOR Annual Conference starts on Thursday and there are well over a dozen…
-
Watching SurveyUSA
The Survey Geek has a thing about these automated RDD interviews that are the staple of SurveyUSA’s business. Last week I noted that they were reporting an 18 percent lead for Clinton in the PA primary while most other pollsters were in the single digits. As of yesterday they were showing Clinton at 50 percent,…